Introduction of a Single Window Grievance redressal system : Coal India Chairman Gopal Singh


Jharsuguda:Mahanadi Coalfields Limited is going to introduce Single window Grievance redressal Cell at every General Manager Level Offices from 19th October. It was said by the Coal India Chairman Gopal Singh who had come on his first visit to any subsidiary of Coal India Limited after assuming charge of Chairman of Coal India Ltd. on Saturday

He said that by the introduction of this single window Grievance cell it will help people who earlier have to travel to Burla for getting their grievances addressed. Now they can easily submit their grievance to this cell present in their area and can get their grievance addressed.

Mr Singh was on his four-day visit to Odisha, During his visit, he met Chief Secretary of Government of Odisha and visited Talcher Coalfields & IB Coalfields of Lakhanpur area before leaving to Ranchi on Saturday afternoon from Jharsuguda railway station.

While speaking to the Media, Mr Singh said that “Odisha has an abundance of Natural resources gifted by the god. During my visit, I had an opportunity to interact with employees, various stakeholders, the general public and got to know about some of the problems also.

We are government Company and we have to follow all the rules and regulation. Various new mines have been opened with the help of State and central government. The production of coal has also increased but it has to be increased further. When Mahanadi coalfield Limited was formed to till date it has not met the target, the only reason for this is that the land required by the MCL, has not got that much of land due to which the production of coal has not increased but if the required land is met then Mahanadi Coalfields has a potential to produce more amount of coal production, which would help in generating Revenue to the state as well as employment to the people.”